Terms & Conditions.
All confirmations of reservations of Gaming Vault require a deposit of £100. A reservation will not be deemed to have been confirmed until the deposit has been received.
In the event of a cancellation Gaming Vault will charge the following:
1.) For cancellations over 28 days before your party there is no charge
2.) For cancellations between 15 and 28 days before your party there is a £100 fee required
3.) For cancellations less than 15 days the full price will be required
All cancellations must be put in writing.
All remaining monies must be paid, either prior to your party, or on the day of your party.
We aim to arrive at least 15 minutes before the party starts, however as we all know traffic can sometimes be an issue. If we are late arriving to your party, we will of course allow the party to continue for the length of time you have paid for.
If we discover on arrival that the location of the party is unsuitable for our gaming truck when we arrive we will be left with no choice but to leave without re-imbursement. This is very unlikely to happen as we will clarify space needed before making & confirming your booking.
Please ensure your guests parents or guardians are aware of the games being played at your party, Gaming Vault will work with you to advise on this matter, but ultimatley its your decision which games your guests play.
We would very much like to take pictures of your party so that we can promote Gaming Vault, the pictures taken will also be accessible for you to download from our Facebook page, to share with family and friends. If you would not like us to do this let us know when booking your party or event.
In the unlikely event of technical breakdown in Gaming Vault, either at your party or a previous party and we cannot carry out our contract with you, you will be offered a full refund. Alternatively you could reschedule your party for another time.
In the event of damage to our equipment or vehicle that is caused nu excessivley harsh treatment or vandalism that is deemed purposeful we reserve the right to charge to the original contracted person the full amount to repair or replace the equipment.
The Gaming Vault truck is strictly a NO smoking vehicle. The consumption of drink is forbidden on the grounds of health and safety.
We are committed to ensuring that the Gaming Vault Truck is safe and clean and answers to Health & Safety requirements. Our latest health and safety risk assessment is available for your peace of mind.
Anyone entering the Gaming Vault Truck do so at their own risk, It is advised that anybody suffering from epilepsy does not enter the truck as their are lots of flashing lights on board.
Gaming Vault has full public liability insurance and our team has been fully DBS checked.